The Conference Program is designed to encourage and appreciate the exchange of ideas and experiences on strategic plans that ensure responsiveness and relevance of libraries, librarians, and information professionals in the information society. Likewise, the conference pursues how library stakeholders create and manage library roadmaps in a constantly changing society. While it is true that some libraries and information centers have accomplished great strides, they should continue to create new roadmaps to meet greater challenges.
The proliferation and continuing rapid growth of all kinds of resources including electronic documents present ample challenges in providing appropriate access tools. Hence, catalogers and indexers are now encouraged to review and reevaluate existing tools in bibliographic control and subject access. Therefore, this topic explores and analyses the changing roles of subject access taking into consideration the characteristics and nature of the current information environment.
SERVQUAL, LibQUAL+, e-QUAL, Accreditation : Assessing Service Quality
The global digital environment is inevitable. It affects information distribution and delivery. This scenario continues to have a profound impact on service quality and customer satisfaction. For libraries and information centers in a modern information society to succeed in service performance, there is a need to constantly measure service quality and what customers value as important . It is hoped that papers on this subject will suggest implementing guidelines to carry out service quality measurement.
Handling Local History Materials
Local history is the story of our town, city and community where we live. It is our story. Knowing about our local history gives us a better perspective about our heritage. It links the past with the present and the future. This topic focuses on how local history materials are gathered, organized, preserved and shared with the rest of our community.
Day 1 (22 October 2007) |
|
|
|
7:00-8:30 a.m. |
Registration |
|
|
|
|
8:30-9:00 |
Opening Ceremonies |
|
|
|
|
|
Invocation |
Fr. Robert Buenconsejo, S.J. |
|
|
Director, Campus Ministry Office |
|
|
|
|
Philippine National Anthem |
Jesus C. Renegado |
|
|
Staff, Rizal Library |
|
|
|
|
Welcome Address |
Maria Assunta C. Cuyegkeng, PhD |
|
|
Vice President for Loyola Schools |
|
|
|
|
Conference Overview |
Susan O. Pador |
|
|
Conference Chair |
|
|
|
|
Introduction of Speakers |
Waldette M. Cueto |
|
|
Librarian, Rizal Library |
|
|
|
Service-Friendly Librarians: Challenges and Opportunities |
|
|
|
9:00-9:40 |
Surfacing Filipino School Children’s Images of
Librarians through Doodling |
|
Allan B. de Guzman, PhD |
|
|
|
9:40-10:10 |
Coffee and Tea Break |
|
|
|
|
10:10-10:50 |
Learning to Learn: The Ultimate Outcome for
Young and Old Alike |
|
Ann M. Riedling, PhD |
|
|
|
|
10:50-11:30 |
Faculty-Library Collaborative Practices in
Teaching in the Sri Lankan Universities
|
|
Nayana Darshani Wijayasundara |
|
|
|
11:30 a.m.-12:10 p.m. |
The Theory of Human Caring and Service Friendly Librarians |
|
Susan E. Higgins, PhD |
|
|
|
|
12:10-2:00 |
Lunch Break/Viewing of Exhibits |
|
|
|
2:00-2:30 |
Database Update: EBSCO Publishing |
|
Josef Halos |
|
|
|
|
2:30-3:10 |
Clientele Recognition of Library Terms and Concepts Used by Librarians: A Case of an Academic Library in the Philippines |
|
Allan B. de Guzman, PhD |
|
|
|
3:10-3:40 |
Coffee and Tea Break |
|
|
|
|
Multiform Resources and Services: Transforming the Library |
|
|
|
3:40-4:20 |
Why not Change Libraries’ Position of Supply-Chain? A Conceptual Model for Leaguing Libraries and
E-resource Industry |
|
Chiou-shu J. Hwang, PhD |
|
|
|
|
4:20-5:00 |
Design and Development of a System for Remote Access to
Book–Accompanied CD-ROMs Using Open Source Software at Central Library, Indian Institute of Technology Kharagpur |
|
B. Sutradhar, PhD |
|
|
|
|
5:00-5:30 |
A New Journals Subscriptions Management Tool: SWETSWISE |
|
Wim van der Putten |
|
|
|
|
5:30 |
An Evening of Networking |
|
|
|
Day 2 (23 October 2007) |
|
|
|
7:30-9:00 a.m. |
Library/Archives Visit |
|
|
- Educational Media Center, Ateneo de Manila Grade School
- Educational Media Center, Ateneo de Manila High School
- Rizal Library, Ateneo de Manila University
- Ateneo de Manila University Archives
- Book Exhibit
|
9:00-9:30 |
Coffee and Tea Break |
|
|
|
|
SERVQUAL, LibQUAL+, e-QUAL, Accreditation: Assessing Service Quality |
|
|
|
9:30-10:10 |
Management Strategies for Delivering Quality Library Services |
|
Khaiser Nikam, PhD |
|
|
|
|
10:10-10:50 |
Library Service Quality of Pustaka Negeri Sarawak, What do the Users Say? |
|
Nagarajah Lee Hun Leong, PhD |
|
|
|
Library Theory and Research: an Imperative Challenge |
|
|
|
10:50-11:30 |
From Classroom to Career: Lessons Learnt from Using Citation Analysis as a Research Tool in a University Library |
|
Adriaan Swanepoel, PhD |
|
|
|
|
Handling Local History Materials
|
|
|
|
11:30 a.m.-12:10 p.m. |
Questions and Challenges in Establishing and Maintaining a Local Studies Center: The Case of the Cavite Studies Center |
|
Emmanuel Franco Calairo, PhD |
|
|
|
12:10-2:00 |
Lunch Break/Viewing of Exhibits |
|
|
|
Collection Development in a Free Access Environment |
|
|
|
2:00-2:40 |
Filipiniana Online: Collection Development in a Free Access Environment |
|
Vernon R. Totanes |
|
|
|
|
2:40-3:20 |
Possibilities of Minimizing Acquisition Costs and Accumulating Comprehensive Research Materials through Collaborative Resource Sharing among Libraries |
|
Marcia Czarina Corazon M. Medina |
|
|
3:20-4:00 |
Coffee and Tea Break |
|
|
|
Service-Friendly Librarians: Challenges and Opportunities |
|
|
|
4:00-4:40 |
International Best Practices of Service-Friendly Librarians: Fresh Perceptions from a Year-long Comparative Analysis of U.S. and Asian-Pacific Librarians |
|
John Hickok |
|
|
5:30 |
Closing Ceremonies |
|
|
|
Distribution of Certificates |
|
|
|
Closing Remarks |
Lourdes T. David |
|
|
Director, Rizal Library |
|
|
|
|
|
|
Waldette M. Cueto |
Master of Ceremonies |