The Conference Program is designed to encourage and appreciate the exchange of ideas and experiences on strategic plans that ensure responsiveness and relevance of libraries, librarians, and information professionals in the information society. Likewise, the conference pursues how library stakeholders create and manage library roadmaps in a constantly changing society. While it is true that some libraries and information centers have accomplished great strides, they should continue to create new roadmaps to meet greater challenges.

The 2007 Rizal Library International Conference theme is “From Classroom to Career: Roadmaps to a Library’s Success.” The conference sub-themes are:

Service-Friendly Librarians: Challenges and Opportunities

The key to a library’s success is productive partnership between the client and the library. Every librarian/information professional faces the challenge of positioning his/herself in an ever-changing information environment. The topic seeks to demonstrate the importance of balance between professional competence and personal qualities in meeting the expectations of clients to attain service excellence.

Library Theory and Research: an Imperative Challenge

Libraries and information centers are in a period of remarkably challenging transition–as technology continuous to change the information environment. This topic aims to encourage librarians and information professionals to expand the knowledge-base of librarianship through research.

Collection Development in a Free Access Environment

The Internet opened the gate to free information in ways that no one has ever imagined. The increasing use of the Internet shows its stability and staying power. This paper will venture to discuss the equation: Internet = strong library resources = lesser cost, consequently, advancing this technology to the benefit of libraries and information centers.

Classification and Indexing: Changing Roles of Subject Access Tools

The proliferation and continuing rapid growth of all kinds of resources including electronic documents present ample challenges in providing appropriate access tools. Hence, catalogers and indexers are now encouraged to review and reevaluate existing tools in bibliographic control and subject access. Therefore, this topic explores and analyses the changing roles of subject access taking into consideration the characteristics and nature of the current information environment.

SERVQUAL, LibQUAL+, e-QUAL, Accreditation : Assessing Service Quality

The global digital environment is inevitable. It affects information distribution and delivery. This scenario continues to have a profound impact on service quality and customer satisfaction. For libraries and information centers in a modern information society to succeed in service performance, there is a need to constantly measure service quality and what customers value as important . It is hoped that papers on this subject will suggest implementing guidelines to carry out service quality measurement.

Handling Local History Materials

Local history is the story of our town, city and community where we live. It is our story. Knowing about our local history gives us a better perspective about our heritage. It links the past with the present and the future. This topic focuses on how local history materials are gathered, organized, preserved and shared with the rest of our community.

Day 1 (22 October 2007)
7:00-8:30 a.m. Registration  
8:30-9:00 Opening Ceremonies  
  Invocation Fr. Robert Buenconsejo, S.J.
    Director, Campus Ministry Office
  Philippine National Anthem Jesus C. Renegado
    Staff, Rizal Library
  Welcome Address Maria Assunta C. Cuyegkeng, PhD
    Vice President for Loyola Schools
  Conference Overview Susan O. Pador
    Conference Chair
  Introduction of Speakers Waldette M. Cueto
    Librarian, Rizal Library
Service-Friendly Librarians: Challenges and Opportunities
9:00-9:40 Surfacing Filipino School Children’s Images of
Librarians through Doodling
  Allan B. de Guzman, PhD
9:40-10:10 Coffee and Tea Break  
10:10-10:50 Learning to Learn: The Ultimate Outcome for
Young and Old Alike
  Ann M. Riedling, PhD  

Faculty-Library Collaborative Practices in
Teaching in the Sri Lankan Universities

  Nayana Darshani Wijayasundara
11:30 a.m.-12:10 p.m. The Theory of Human Caring and
Service Friendly Librarians
  Susan E. Higgins, PhD  
12:10-2:00 Lunch Break/Viewing of Exhibits
2:00-2:30 Database Update: EBSCO Publishing
  Josef Halos  
2:30-3:10 Clientele Recognition of Library Terms and Concepts Used by Librarians: A Case of an Academic Library in the Philippines
  Allan B. de Guzman, PhD
3:10-3:40 Coffee and Tea Break  
Multiform Resources and Services: Transforming the Library
3:40-4:20 Why not Change Libraries’ Position of Supply-Chain? A Conceptual Model for Leaguing Libraries and E-resource Industry
  Chiou-shu J. Hwang, PhD  
4:20-5:00 Design and Development of a System for Remote Access to
Book–Accompanied CD-ROMs Using Open Source Software at
Central Library, Indian Institute of Technology Kharagpur
  B. Sutradhar, PhD  
5:00-5:30 A New Journals Subscriptions Management Tool: SWETSWISE
  Wim van der Putten  
5:30 An Evening of Networking
Day 2 (23 October 2007)
7:30-9:00 a.m. Library/Archives Visit  
  • Educational Media Center, Ateneo de Manila Grade School
  • Educational Media Center, Ateneo de Manila High School
  • Rizal Library, Ateneo de Manila University
  • Ateneo de Manila University Archives
  • Book Exhibit
9:00-9:30 Coffee and Tea Break  
SERVQUAL, LibQUAL+, e-QUAL, Accreditation: Assessing Service Quality
9:30-10:10 Management Strategies for Delivering Quality Library Services
  Khaiser Nikam, PhD  
10:10-10:50 Library Service Quality of Pustaka Negeri Sarawak,
What do the Users Say?
  Nagarajah Lee Hun Leong, PhD
Library Theory and Research: an Imperative Challenge
10:50-11:30 From Classroom to Career: Lessons Learnt from Using Citation Analysis as a Research Tool in a University Library
  Adriaan Swanepoel, PhD  

Handling Local History Materials

11:30 a.m.-12:10 p.m. Questions and Challenges in Establishing and Maintaining a Local Studies Center: The Case of the Cavite Studies Center
  Emmanuel Franco Calairo, PhD
12:10-2:00 Lunch Break/Viewing of Exhibits
Collection Development in a Free Access Environment
2:00-2:40 Filipiniana Online: Collection Development in a
Free Access Environment
  Vernon R. Totanes  
2:40-3:20 Possibilities of Minimizing Acquisition Costs and Accumulating Comprehensive Research Materials through Collaborative Resource Sharing among Libraries
  Marcia Czarina Corazon M. Medina
3:20-4:00 Coffee and Tea Break
Service-Friendly Librarians: Challenges and Opportunities
4:00-4:40 International Best Practices of Service-Friendly Librarians:
Fresh Perceptions from a Year-long Comparative Analysis of
U.S. and Asian-Pacific Librarians
  John Hickok
5:30 Closing Ceremonies
  Distribution of Certificates
  Closing Remarks Lourdes T. David
    Director, Rizal Library
Waldette M. Cueto
Master of Ceremonies